Frequently Asked Questions - Ordering:
Can I change my order during checkout?
Yes, you can adjust your order at any time before you click the "Submit Order" button. You also can review or update your order on the "Review Order" page. Once you hit “Submit Order”, it is not possible to change you order.
What payment methods do you accept?
For online and phone orders, we accept Visa, MasterCard, Discover and American Express credit cards. This Website uses a secure ordering system to keep your information private and safe.
What if I don't have a credit card?
We also acccept payments through Paypal (www.biocutis.com/paypal), Western Union or a direct bank deposit. Please call Customer Service at 1-866-246-7546 for more information.
Is this site secure?
Yes, every transaction is guaranteed to be safe and secure. You will not be held responsible for unauthorized charges made to your credit card while shopping on this site.
This site uses a safe and secure Hacker Immune encrypted order form. Your credit card information is transmitted directly to the banking network for authorization.
The geographic location of your computer is automatically determined and recorded for security purposes.
Can I purchase by phone?
Yes. You can easily purchase by phone, by calling toll-free, 1-866-BIO-SKIN or 1-702-947-0567.
Do you accept international orders?
Yes, we do and the cost of shipping is stated at the shopping cart.
Can I add to my order once it is submitted?
Unfortunately, once an order is submitted, it cannot be edited. If you need assistance, please call our customer service representatives, they are ready to help you.