Frequently Asked Questions - Ordering:

* Can I change my order during checkout?
* What payment methods do you accept?
* What if I don't have a credit card?
* Do I have to sign up for a monthly shipment program when I order?
* Is this site secure?
* Can I purchase by phone?
* Do you accept international orders?
* Can I add to my order once it is submitted?
* Can I combine two orders?

Can I change my order during checkout?

Yes, you can adjust your order at any time before you click the "Submit" button. Once you hit “Submit,” it is not possible to change you order.

What payment methods do you accept?

For online and phone orders, we accept Visa, MasterCard, Discover and American Express credit cards. This Web site uses a secure, 128-bit VeriSign ordering system to keep your information private and safe.

What if I don't have a credit card?

It is possible to order by check or money order, but this process does take more time than using a credit card. To place an order using a check or money order, print out the order page (with complete ordering and shipping address information filled in) and mail it in with your check payable to BIOSKINFORTE to the address below. Please do not send cash.

* Please note that checks will be held for up to 10 business days before shipping to ensure that your financial institution approves of the transaction.

Do I have to sign up for an automatic shipment program when I order?

While automatic delivery of the product will save you time, money and offers more convenience, you are not obligated to participate in any such programs. Options for one-time purchases are given on the shopping cart page. Simply choose the one you prefer and proceed with your order. There are no points to earn or quotas to fill.

Is this site secure?

Yes, every transaction is guaranteed to be safe and secure. You will not be held responsible for unauthorized charges made to your credit card while shopping on this site.

This site is VeriSign secured. This site uses a safe and Secure Sockets Layer (SSL) 128-bit encrypted order form. Your credit card information is transmitted directly to the banking network for authorization.

The geographic location of your computer is automatically determined and recorded for security purposes. Credit card fraud is a felony punishable by heavy fines and imprisonment. You can read a full description of our Privacy Policy by clicking here.

Can I purchase by phone?

Yes. You can easily purchase by phone, by calling toll-free, 1-800-368-6693

Do you accept international orders?

At this time, we are unable to offer the Risk-Free Trial outside of the continental United States, but you can purchase BIOSKINFORTE for shipping to Alaska, Puerto Rico, Hawaii... and outside the US at www.biocutis.com/forte/.

Can I add to my order once it is submitted?

Yes, you may add the products we offer you at a discount in the tahnk you page that is displayed once your risk-free trial is submited. WE willa dd the product, charge your card for the additional items and ship the order together with BIOSKINFORTE for no additional shipping charge. Apart from this no order can be edited.

Can I combine two orders?

You may only order one risk-free trial order. And unfortunately, any other order apart from the opportunity given at the thank you page cannot be combined at this time. Each order is shipped individually, even if both were submitted on the same day.